> ## Documentation Index
> Fetch the complete documentation index at: https://latitude-monitoring-docs-docs-sync-2026-08-14.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# SOC II

> Latitude's SOC II certification and security controls.

# SOC II

Latitude is SOC II certified as part of its security and compliance program.

## Status

| Area                 | Status               |
| -------------------- | -------------------- |
| SOC II audit         | Complete             |
| SOC II certification | Certified            |
| SOC II report        | Available on request |

## Scope

Latitude's SOC II controls cover operating an AI observability platform that handles production telemetry and reliability workflows.

Relevant control areas include:

* access control and authentication
* tenant isolation across organizations and projects
* operational monitoring and incident handling
* change management for product and infrastructure updates
* data protection for traces, sessions, scores, signals, and evaluations
* vendor and infrastructure risk management

## Data processing boundary

Hosted Latitude stores and processes customer data and runs Latitude-managed inference in AWS eu-central-1 in Frankfurt, Germany.

See [Data protection](../data-protection) and [PII redaction](../pii-redaction) for the product safeguards that support this control environment.

## Availability

SOC II documentation and audit artifacts are available to customers and prospects on request. Contact [support@latitude.so](mailto:support@latitude.so) to request the report.